Shipping Policy
Key Shipping Information:
Order Cut-Off Time: 14:00 GMT
Order Processing Time: 1–3 business days (Monday to Friday)
Estimated Delivery Time: 4–6 business days (Monday to Friday)
Shipping Fee: Free shipping on all orders
At Mira Well Co, we aim to deliver your order quickly, safely, and with minimal hassle. Below is everything you need to know about how shipping works.
Order Cut-Off Time
Orders placed before 14:00 GMT will begin processing the same business day. Orders placed after this time will be processed on the next business day.
Processing Time
After your order is placed, our team prepares and packs it within 1–3 business days (Monday to Friday) before dispatch.
Delivery Time
Once shipped, your order is expected to arrive within approximately 4–6 business days (Monday to Friday).
Shipping Costs
We offer free shipping on all orders, with no minimum purchase required.
Shipping Delays
While we work hard to deliver on time, occasional delays may happen due to factors such as high demand, carrier disruptions, or unforeseen logistics issues. If your order is delayed, we will keep you informed. If you have any concerns, please contact us at info@mirawellco.com.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible at info@mirawellco.com. Include your order number and a clear photo of the issue so we can resolve it quickly.
Order Cancellations
Orders may be canceled only before they are shipped. Once your order has been dispatched, cancellation is no longer possible. However, you may return the item after delivery in accordance with our return policy.
If you have any questions or need assistance, our support team is happy to help.
Customer Support Hours: Monday to Friday, 09:00 to 17:00 GMT
Email: info@mirawellco.com